Being an "Intelligent client"
As in any procurement, getting the best solution is primarily determined by how well the procurement process itself is carried out, and the skills of those organising it. In a field as complex as construction this is especially true. The type of skills required will vary according to the type and scale of the project being undertaken, and it will need to be determined whether sufficient capacities exist within the authority, or whether they can be brought in from outside.
Being an “intelligent client” also requires knowing your true needs. The effective involvement of end users and facility managers is critical to success.
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